Our sourcing and matching process
As part of our recruitment process we:
Interview applicants at length to really get to know their experience, personality and skills
Conduct thorough background checks on all the employees
Take a minimum of 3 references to ensure their experience stands up.
Ensure all staff hold an enhanced DBS certificate (less than 3 years old)
Assess applicants Right to Work
Remain in touch throughout the process and during the time your home helper is with you
Our service is personal, comprehensive, and centered on finding just the right person to support your household, no matter what your situation and requirements.
We will take the time to understand your priorities, needs, and how you can best be supported by us. Depending on the type of support you need, this can be completed in person (we will visit you in your home), via an online meeting, or by a simple phone call.
We have a pool of fantastic and caring home helpers with a variety of experience, and if we do not have just the right helper for your needs we will source them on your behalf.
Our aim is to provide consistency for you, so you can get to know your helper and they can also get to know you, and how best to support you and make your life easier. Our helpers can become firm friends!
With our industry experience we can provide ongoing support, and ensure the service continues to meet your expectations and needs. We remain flexible, and can offer adhoc services as and when needed, or a more structured arrangement, whatever works for you!